qualitative data

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thanks to those of you who replied to my posting of a few weeks ago
about your favorite theoretical and methodological books and articles
concerned with qualitative (e.g., ethnographic) data collection,
analysis, and representation. anyone else who would like to chime in
would be more than welcome! however, i would also like some advice
from those who use qualitative data analysis computer programs about
your favorites and where to get them. This might include things like
WordCruncher, Zyindex, Nudist(?), etc., but I dont know what's best.
Do you? Thanks, Eric J. Arnould

P.S. This is all for a Ph.D. Seminar on Qualitative Data.

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