email styles?

Paul Ossa (arcpo@LURE.LATROBE.EDU.AU)
Mon, 5 Aug 1996 23:33:23 -0700

I remember some mentions of studies into the 'style' of email
communications but cannot find the references.

Does anyone know of studies which:

contrast email type communication with older techniques, eg. memos and the like

note the style and tenor of communications in lists such as this one as
compared to older techniques (such as letters in journals and the like)

I am after real studies and not annecdotal material.

I'd be grafeful for any specific references, published or accessible.

Paul Ossa